Privacy Policy

SpinsMaple Inc. ("SpinsMaple", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at spins-maple.com and use our social games and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide, including:

• Name and email address when you subscribe to our newsletter or contact us
• Messages and correspondence sent through our contact form
• Feedback, reviews or testimonials you submit
• Career application information if you apply for a position

Information Collected Automatically

When you access our website and games, we automatically collect certain technical information:

• IP address and approximate geographic location (country/region level)
• Browser type, version and operating system
• Device type (desktop, tablet, mobile)
• Pages visited, time spent and navigation patterns
• Referring website or source
• Game session data (spins, game duration) in aggregated, anonymised form

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate and improve our games and website
• To respond to your inquiries and provide customer support
• To send newsletters and marketing communications (only with your consent)
• To analyse usage patterns and optimise game performance
• To detect, investigate and prevent fraudulent or harmful activity
• To comply with legal obligations
• To carry out our legitimate business interests

We never use your data for real-money gambling profiling or sell it to third-party advertisers.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Please see our Cookie Policy for detailed information. Types of cookies we use include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Information Sharing and Disclosure

We do not sell, trade or rent your personal information to third parties. We may share information in the following circumstances:

• Service providers: Trusted third parties who assist in operating our website (e.g., hosting, email, analytics) under strict confidentiality agreements
• Legal requirements: When required by law, court order or governmental authority
• Business transfers: In connection with a merger, acquisition or sale of assets
• Protection of rights: To protect the rights, property or safety of SpinsMaple, our users or others

5. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by applicable law. Newsletter subscribers' data is retained until they unsubscribe. Contact form submissions are retained for up to 2 years for support purposes.

6. Data Security

We implement industry-standard security measures including SSL/TLS encryption, access controls and regular security audits to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to access — request a copy of your personal data
• Right to rectification — correct inaccurate or incomplete data
• Right to erasure — request deletion of your personal data
• Right to restrict processing — limit how we use your data
• Right to data portability — receive your data in a portable format
• Right to object — object to certain processing activities
• Right to withdraw consent — at any time, where processing is based on consent

To exercise these rights, contact us at privacy@spins-maple.com. We will respond within 30 days.

8. Children's Privacy

Our services are intended for users aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided personal information, we will promptly delete it. If you believe a child has submitted information, please contact us immediately.

9. International Data Transfers

SpinsMaple is based in Canada. If you access our services from outside Canada, your data may be transferred to and processed in Canada or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or sending an email. The "Last updated" date at the top reflects the most recent revision.

11. Contact Us

For privacy-related questions or to exercise your rights, please contact:

• Email: privacy@spins-maple.com
• Post: SpinsMaple Inc., Privacy Officer, 350 Bay Street, Suite 800, Toronto, ON M5H 2S6, Canada