Responsible Gaming
SpinsMaple is committed to providing a safe, healthy and enjoyable gaming environment for all players.
SpinsMaple is a Social Gaming Platform
No real money is wagered or won on SpinsMaple. Our games use virtual currency only, which has no real-world monetary value. This is not gambling.
Our Commitment
At SpinsMaple, player well-being is our top priority. While our platform does not involve real-money gambling, we recognise that some users may have a complicated relationship with gaming activities. We take this responsibility seriously and have built responsible gaming principles into the core of our platform.
Our Social Gaming Principles
- All games are completely free — no deposits, no real money wagering, no financial risk
- Virtual currency won in our games cannot be converted to cash or prizes
- We never facilitate or encourage real-money gambling
- Our platform is strictly for entertainment purposes
- We never allow minors (under 18) to use our services
- We provide tools to help players manage their gaming time
Healthy Gaming Habits
Even in a social, free-to-play environment, it is important to maintain a balanced approach to gaming. We encourage all players to:
- Set personal time limits for gaming sessions
- Treat gaming as entertainment, not a coping mechanism
- Take regular breaks during extended play sessions
- Maintain a healthy balance between gaming and other activities
- Never play if you feel upset, stressed or emotionally vulnerable
- Keep gaming enjoyable — stop if it stops being fun
Signs of Problematic Gaming
If you recognise any of the following in yourself or someone you know, it may be time to seek support:
- Spending more time gaming than intended
- Difficulty cutting back on gaming despite wanting to
- Neglecting responsibilities, relationships or personal care due to gaming
- Using gaming to escape from negative emotions
- Feeling irritable or anxious when not gaming
- Continuing to play despite negative consequences
If You Have a Real Gambling Problem
If you or someone you know struggles with real-money gambling (on other platforms), these organisations offer free, confidential support:
Gambling Therapy
gamblingtherapy.org
Free online support & forums
Gamblers Anonymous
gamblersanonymous.org
12-step support groups
ConnexOntario (Canada)
1-866-531-2600
24/7 helpline for Ontarians
NCPG Helpline
1-800-522-4700
National Problem Gambling Helpline
Contact Our Safety Team
If you have concerns about your own or another person's gaming behaviour on our platform, please contact our player safety team at: safety@spins-maple.com
We take all welfare concerns seriously and will respond within 24 hours on business days.